At Erinla, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website or make a purchase.

We collect information that you provide directly to us, including: • Personal identification information (name, email address, phone number) • Shipping and billing addresses • Payment information (processed securely through our payment providers) • Order history and preferences • Communication preferences • Information you provide when contacting customer support

We use your information to: • Process and fulfill your orders • Communicate with you about your orders, products, and services • Send you marketing communications (with your consent) • Improve our website and customer experience • Prevent fraud and ensure security • Comply with legal obligations

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and retained only for as long as necessary to fulfill the purposes outlined in this policy.

We may share your information with: • Service providers who assist us in operating our website and conducting business (payment processors, shipping companies, email service providers) • Legal authorities when required by law • Business partners with your explicit consent We do not sell your personal information to third parties.

We use cookies and similar tracking technologies to: • Remember your preferences and settings • Analyze website traffic and usage patterns • Improve website functionality • Personalize your experience You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

If you opt-in to receive marketing emails, we will send you updates about new products, special offers, and brand news. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Our website uses third-party services including: • Payment processors (Stripe, PayPal, etc.) • Analytics tools (Google Analytics) • Email marketing platforms • Social media platforms These services have their own privacy policies governing the use of your information.

You have the right to: • Access your personal data • Correct inaccurate information • Request deletion of your data • Object to processing of your data • Request data portability • Withdraw consent at any time To exercise these rights, please contact us using the information provided below.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: Email: hello@erinla.com Address: Pretoria, South Africa We will respond to your inquiry within 30 days.